Now that we’ve officially launched the new mail2web.com site and the other updates mentioned in the previous post, you may have a better idea about what has been keeping us busy over the last couple months. I also wanted to take a moment to let you know about a recent post on our Corporate blog by our CEO about the first 100 days since the management changes at SoftCom. I think it’s an interesting look inside the company and at our progress so far, and might be interesting to our mail2web.com users and customers.

The First 100 Days: SoftCom Reloaded

Thanks,

Tim Attwood
Product Manager
SoftCom Inc.

Posted in News & Announcements, mail2web.com ~ 2 Comments

It is with great pleasure that I welcome you to the new mail2web.com. If you are reading this we have successfully re-launched mail2web.com with a brand new look. For the last few months, we have been working hard behind the scenes to update the web site from the ground up. As we neared the launch date, things got pretty hectic with all the user testing, last minute changes, and bug fixes. It took us one last big push to put all the pieces together and here we are with the new mail2web.com for all to see!

We’ve made several major changes with this update. I’d like to highlight them here for the benefit of those who are new to mail2web.com and also for our long time users who may have questions or comments as to why we made these changes.

The New Homepage - you better believe it!

Since the inception of mail2web.com, we have embraced a minimalist approach as far as the homepage and religiously stuck to it. As the web site and the business behind it evolved, we started challenging this taboo and the rationale behind it. The challenges came first internally, and later externally when we sought opinions from trusted advisers and mail2web.com aficionados. To our surprise, we were met with responses like “what took you so long…” , “it’s about time…”, and “long overdue”. This set off a chain reaction that has led to a major breakthrough for mail2web.com.

Taking a step back, our rationale for seeking a change was primarily due to mail2web.com expanding its scope beyond the original mail2web Webmail service which millions around the world have embraced and made a part of their daily rituals. As some of you will remember, we have launched email services based on the Microsoft Exchange Email platform a few years back under the mail2web.com brand name and have been quietly promoting it. Based on the interest from the mail2web.com community and the traction we’ve got in the email services market, we’ve decided to pursue the Hosted Exchange email opportunity more aggressively. Positive feedback we’ve received externally coupled with our growing base of email customers, we thought it was time to give our email service its well deserved spot on the homepage right next to its older sibling, mail2web Webmail.  And as they say, the rest is history!

From mail2web Live to mail2web Mobile Email

For the benefit of those of you who are new to mail2web.com, mail2web Live was the name of our Microsoft Exchange based email service we have been providing since 2006. As we were going through user testing, it became abundantly clear the mail2web Live name was creating confusion among the first time visitors to mail2web.com, or at best not communicating what the service is in an instant. At first, we contemplated dropping “Live” and just calling the service mail2web Email, which solved the confusion issue and clarified the service being offered. However, it wasn’t quite enough. We needed something more contemporary in the day and age of mobility; something that we thought would resonate better with the mail2web.com community. The next thing we knew, “mail2web Mobile Email” was born.

Old school, new school

We have kept the look and feel of the top navigation the same for our existing users whilst streamlining and consolidating content to fewer tabs. For our long time users who prefer the old homepage of mail2web.com, you can rest easy. The old login can be found at http://mail2web.com/login. The PDA and Chat logins are still at their old URLs, which can be found under the Webmail tab. Outlook web access (OWA) login page for mail2web Mobile Email customers (formerly known as mail2web Live) has also remained at the same URL: http://ex7.mail2web.com/live. The same goes for the OWA for domain based Hosted Exchange business customers: the login can be located at http://ex7.mail2web.com.

Last but not least, I’d like take this opportunity to shamelessly plug our new community portal at http://mail2web.com/help. This section of the web site has been built to serve you better and to give every member of the mail2web.com community a voice in the evolution of our services. Please take a moment to check out our blog, forums and ideas pages. Share your thoughts about the new look of mail2web.com, our services, your concerns, questions and ideas. We are listening and you can rest assured that every single opinion counts.

Thanks in advance for your continued support, and for spreading the word about the new mail2web.com!

Celal Ulgen
CMO
SoftCom Inc.

http://mail2web.com
http://myhosting.com
http://softcom.com

Posted in Free Services, Microsoft Exchange, News & Announcements, mail2web.com ~ 13 Comments

We have recently launched some new web sites which we hope will help enhance the mail2web.com Customer Experience. As some of you may have already noticed, the redesign has already been launched on our Help page. In addition to the familiar Control Panel and Contact options, we have also featured a few new sites.

Status Blog: With the Status Blog we plan to post periodic updates regarding any maintenance, upgrades or service status that may affect the services you have with mail2web.com. As maintenance is scheduled we will post updates here. Also, if there happen to be any service interruptions, we will post status updates on this blog frequently until the issues are resolved.

Blog: Since you are already reading this, you may already be familiar with our Blog. The primary goal of this blog is to post updates and news for all things related to mail2web.com, from new product announcements, to service changes, and anything which we think you may find interesting.

Wiki: Most internet users are familiar with Wikipedia.org. Our Wiki takes on a format similar to Wikipedia.org, but is specific to information about the products and services offered by mail2web.com. This Wiki will replace our previous Knowledge Base, and we hope to improve and expand on the information contained there over the coming months.

Forums: With the new forums we hope to be able to engage you, our customers and users, in useful dialog on many different subjects. The forum is not meant to replace our Customer Support team, but rather provide a way for customers to interact with each other and share information and solutions to problems.

Ideas: We’re always looking for new ideas and new services to provide. If you have any suggestions for something you’d like to see us do, or even something we already do that you wish we’d do better, we’d love to hear it. And if someone posted an idea you like, you can vote for it. There’s power in numbers so if your idea is the best, it could become a reality before you know it.

But the most important part of our new community is the “U”. With contributions from our loyal users and customers, this launch will be even more successful. But how can you start contributing? Well, if you already have an account with mail2web.com, you can log into any of our community web sites with your username and password. For example, if you have a Personal Home page like http://mail2web.com/NAME you can just log in with the NAME part and your password. Or if you have a mail2web LIVE email account and your email address is NAME@mail2web.com, just log in with NAME and your password.

And we’d love to hear from each and every one of you, so why not check it out?

Thanks,

Tim Attwood
Product Manager
mail2web.com

Posted in mail2web.com ~ 4 Comments

For some time now we have been running a SharePoint Designer promotion which provided a free boxed copy of Microsoft SharePoint Designer 2007 for free along with 1 year Windows SharePoint Hosting Services 3.0 for $12.50/month with 1 year commitment. And we were getting ready to wind the promotion down, as our supplies of SharePoint Designer have been dwindling recently.

However as some of you may already know, Microsoft has recently made SharePoint Designer 2007 a free download. Now everyone is free to try SharePoint Designer with their SharePoint site and see what all the talk is about. If you you have a SharePoint 3.0 account with us, but haven’t yet tried SharePoint Designer, we recommend you give it a whirl. You can visit the SharePoint Designer site for more information, or proceed directly to the SharePoint Designer 2007 download page.

And even though we will no longer be mailing boxed software, we have decided to keep our SharePoint Designer promotion running. So if you haven’t tried SharePoint already, now is the perfect time to get started.

Thanks,

Tim Attwood
Product Manager
SoftCom Technology Consulting Inc.

Posted in Collaboration Tools, mail2web.com ~ No Comments

The first Google Android OS cell phone, the T-Mobile G1, is considered a best seller by anyone’s standards, with 1 million devices sold in just 61 days (a faster pace than the first iteration of the Apple iPhone). While I’ve personally been pleased with its performance during my long-term testing of the device, I’ve noticed that many people I talk to are instantly dismissive of the the G1 - considering it a flawed first effort.

Commonly, this criticism traces back to the lack of proper Microsoft Exchange support on the device. Sure, you could always have your G1 log in and poll your Exchange mailbox using the standard IMAP4 e-mail protocol, but then you’ve sacrificed all the features that make consumers and corporations choose Exchange over simple e-mail: The integrated contacts list, the terrific calendar functionality, extra e-mail features, built-in security, and a first-class desktop application for when you are at your desk. Read the rest of this entry »

Posted in Collaboration Tools, Devices & Mobility, Microsoft Exchange, mail2web.com ~ 3 Comments

Many of our users and customers have been asking us about upgrading our mail2web LIVE and Personal Exchange services to Exchange 2007 over the last couple years. Well, now it is here! But there are some important changes to make note of.

We have done our best to keep mail2web LIVE a Free service, but along with Exchange 2007 come some changes which we weren’t able to work around. As a result, the free version of mail2web LIVE under Exchange 2007 will not include the popular ActiveSync service. For our Personal Exchange users, nothing will be changing, with the exception of the name. And we will also be introducing a third option for users who need even more. Read the rest of this entry »

Posted in Free Services, Microsoft Exchange, News & Announcements, mail2web.com ~ 41 Comments

In case you haven’t already heard, Microsoft has officially rolled out support for POP3 on all Windows Live Hotmail accounts. This means anyone with an @hotmail.com or @live.com email address can now use mail2web.com to check their account. We’ve had a lot of users and visitors ask us about hotmail support over the years, and now we can finally say “It Works!”

And for those of you who have a mail2web LIVE, Personal Email or Business Email account with mail2web.com, it means that you can now use our Email Aggregator feature to download your hotmail directly into your Exchange account. Then when you use ActiveSync on your Windows Mobile, iPhone or other device, you’ll get your hotmail directly on your phone. Read the rest of this entry »

Posted in Free Services, Microsoft Exchange, mail2web.com ~ 1 Comment

Good day,

I wanted to take the time to inform you, as a valued customer of mail2web.com, of some recent changes in our management. Tony Yustein has, effective immediately, resigned as President and Chief Executive Officer of SoftCom Technology Consulting Inc. We wish Tony success in his future endeavors.

Co-founder and former Vice President of Operations and Software Development, Turker Sokullu has been appointed as a director and the President, Chief Executive Officer, and Secretary of SoftCom Technology Consulting Inc. Firat Eren has also been appointed as a director and the Chairman. Read the rest of this entry »

Posted in News & Announcements, mail2web.com ~ No Comments

It came to our attention today that fraudulent e-mails are being sent to mail2web LIVE and Personal Exchange users falsely claiming that you need to verify your e-mail account and/or your password. We want to remind our customers and users that we will NEVER ask for your username and password. Read the rest of this entry »

Posted in Free Services, Microsoft Exchange, mail2web.com ~ No Comments

We have recently been made aware of a phishing scam targeting domain name owners who have registered their domain name through Network Solutions. The phishing attempt attempts to fool domain name owners into visiting a fake website that looks like Network Solutions and providing their login details. This fake site then captures the username and password and the scammers will then attempt to take possession of the domain name for themselves.

For more information regarding this phishing scam, we encourage you to read our full posting on the myhosting.com Blog. Read the rest of this entry »

Posted in News & Announcements, mail2web.com ~ 1 Comment