Hello,
mail2web.com offers a lot of things but our flagship product is a gateway to check your email. By entering your email address and password we allow you to see the contents of your inbox, send, receive and delete messages as well as a host of other features. We don’t save your password or share your information with any third-party.
That’s obvious to many users but not all. Here are some common questions we get:
Q: I need to change my password.
A: We can’t if we don’t host your email. For example, if you are using a hotmail address, gmail or an address provided by your cable company, you must contact them to do administrative tasks like changing your password (or sign up with myhosting.com and we’d be happy to help:-).
Q: You deleted all my email. Please restore it immediately!
A: Well this isn’t exactly a question but we try and be polite when we respond. We don’t delete email. We can’t as we don’t have the password. Typically this happens when someone (or someone in the office / household) opens their desktop email client and ‘POPs’ their inbox. At this point all email is downloaded to the client computer. When logging into mail2web.com we display what is on the server and in this case it’s empty.
Solution: see if your provider can get you what is called an IMAP4 email account. We offer it at myhosting.com and it stores all email on the server so this would never happen.
Q: How do I view email messages that I have sent?
A: Unfortunately we can’t provide that functionality with mail2web.com. Again, we are only accessing your account for the time you log in, and have no ability to keep track of messages you have sent.
Solution: get a free account with mail2web.com LIVE. This is a feature rich, browser-based email account with calendars, tasks, contacts and more. And yes, it will keep track of your sent emails and even send email to a mobile device that supports ActiveSync.
When mail2web.com started our slogan was ‘It’s all about checking your email anywhere’ and to a large degree, that is still true. However, then ‘everywhere’ meant kiosks, internet cafe’s and anywhere you could access a web-browser (even through a PDA via http://mail2web.com/PDA).
Now, ‘Anywhere’ truly means anywhere your mobile device has access. And it’s not just email people want to access but all their PIM data (Personal Information Manager) like appointments, contacts, notes, journals, tasks.
To address the variety of mobile devices in the market we provide Blackberry, ActiveSync and even RoadSync options with our messaging solutions, but mail2web.com is constantly looking for new mobile technology to offer to our customers. If you are a vendor of a Mobile, ‘Push email‘ technology, we’d love to hear from you.
And yes, that wasn’t 10 questions but I hope you got the point.
Thanks,
John Carthy
V.P. Sales and Marketing
SoftCom Technology Consulting Inc.
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- mail2web.com Now Supports Windows Live Hotmail!
- Extending the Mobile Workforce with mail2web.com and BlackBerry Bold 9000
- mail2web.com Desktop Gadgets
Categories: mail2web.com ~ ~ Trackback
March 23rd, 2009 at 12:52 am
All my contacts have been deleted and I don’t know how to get them back and I have tried to sync the iphone and nothing happens.
March 23rd, 2009 at 10:31 am
Hello Raz,
Unfortunately, this is how the Apple iPhone works when you add any Exchange account. If your contacts were saved on your SIM card you can re-import them.
We have added a warning to our setup screens for iPhones.
June 7th, 2009 at 1:05 am
how I get back my deleted email
June 8th, 2009 at 8:46 am
Hi There,
The mail2web Webmail application doesn’t keep copies of your email. All email that you can see from mail2web Webmail is what is saved on your email server. If you have deleted an email (through mail2web Webmail or otherwise), there is no way that mail2web Webmail can retrieve it. I would suggest contacting your email administrator or provider and ask them for assistance.