It is with great pleasure that I welcome you to the new mail2web.com. If you are reading this we have successfully re-launched mail2web.com with a brand new look. For the last few months, we have been working hard behind the scenes to update the web site from the ground up. As we neared the launch date, things got pretty hectic with all the user testing, last minute changes, and bug fixes. It took us one last big push to put all the pieces together and here we are with the new mail2web.com for all to see!
We’ve made several major changes with this update. I’d like to highlight them here for the benefit of those who are new to mail2web.com and also for our long time users who may have questions or comments as to why we made these changes.
The New Homepage – you better believe it!
Since the inception of mail2web.com, we have embraced a minimalist approach as far as the homepage and religiously stuck to it. As the web site and the business behind it evolved, we started challenging this taboo and the rationale behind it. The challenges came first internally, and later externally when we sought opinions from trusted advisers and mail2web.com aficionados. To our surprise, we were met with responses like “what took you so long…” , “it’s about time…”, and “long overdue”. This set off a chain reaction that has led to a major breakthrough for mail2web.com.
Taking a step back, our rationale for seeking a change was primarily due to mail2web.com expanding its scope beyond the original mail2web Webmail service which millions around the world have embraced and made a part of their daily rituals. As some of you will remember, we have launched email services based on the Microsoft Exchange Email platform a few years back under the mail2web.com brand name and have been quietly promoting it. Based on the interest from the mail2web.com community and the traction we’ve got in the email services market, we’ve decided to pursue the Hosted Exchange email opportunity more aggressively. Positive feedback we’ve received externally coupled with our growing base of email customers, we thought it was time to give our email service its well deserved spot on the homepage right next to its older sibling, mail2web Webmail. And as they say, the rest is history!
From mail2web Live to mail2web Mobile Email
For the benefit of those of you who are new to mail2web.com, mail2web Live was the name of our Microsoft Exchange based email service we have been providing since 2006. As we were going through user testing, it became abundantly clear the mail2web Live name was creating confusion among the first time visitors to mail2web.com, or at best not communicating what the service is in an instant. At first, we contemplated dropping “Live” and just calling the service mail2web Email, which solved the confusion issue and clarified the service being offered. However, it wasn’t quite enough. We needed something more contemporary in the day and age of mobility; something that we thought would resonate better with the mail2web.com community. The next thing we knew, “mail2web Mobile Email” was born.
Old school, new school
We have kept the look and feel of the top navigation the same for our existing users whilst streamlining and consolidating content to fewer tabs. For our long time users who prefer the old homepage of mail2web.com, you can rest easy. The old login can be found at http://mail2web.com/login. The PDA and Chat logins are still at their old URLs, which can be found under the Webmail tab. Outlook web access (OWA) login page for mail2web Mobile Email customers (formerly known as mail2web Live) has also remained at the same URL: http://ex7.mail2web.com/live. The same goes for the OWA for domain based Hosted Exchange business customers: the login can be located at http://ex7.mail2web.com.
Last but not least, I’d like take this opportunity to shamelessly plug our new community portal at http://mail2web.com/help. This section of the web site has been built to serve you better and to give every member of the mail2web.com community a voice in the evolution of our services. Please take a moment to check out our blog, forums and ideas pages. Share your thoughts about the new look of mail2web.com, our services, your concerns, questions and ideas. We are listening and you can rest assured that every single opinion counts.
Thanks in advance for your continued support, and for spreading the word about the new mail2web.com!
UPDATE: For questions about mail2web usibility and accessing your email from our free webmail service, please refer to our Wiki’s Webmail Section.