iPhone 3GS Users are 99% Satisfied and 1% Not So Much

by GadgetManiac on August 15, 2009

apple-iphone-3gs-meets-bullet

1% of  iPhone 3GS buyers are dissatisfied with the phone, at least according to a survey by RBC/IQ ChangeWave.

Apparently one of those 1% of unhappy customers was sufficiently unhappy with the 3GS, so as to shot the thing…according to TechEBlog.
     

That leaves 99% who are satisfied with the device. The figure in the RBC/IQ survey comes from combining  the 82% very satisfied number with the 17% of respondants who were merely somewhat satisfied. The same survey found that the 2 best features of the iPhone 3GS were the touch screen interface, followed by ease of use. 

Still, that 99% satisfied figure does seem somewhat high though…other figures from other sources have come in at a still-respectable 79%, 82% and 91%.    

Apple’s iPhone 3GS has 99 percent satisfaction rate – AppleInsider, August 14 2009

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{ 1 comment… read it below or add one }

KevinAFD November 15, 2010 at 3:02 PM

A lot of companies would be shocked at a 99% satisfaction rate. I think the iPhone 4 probably enjoys similar satisfaction ratings–at least since all those death grip issues seemed to blow over.

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