1% of iPhone 3GS buyers are dissatisfied with the phone, at least according to a survey by RBC/IQ ChangeWave.
Apparently one of those 1% of unhappy customers was sufficiently unhappy with the 3GS, so as to shot the thing…according to TechEBlog.
That leaves 99% who are satisfied with the device. The figure in the RBC/IQ survey comes from combining the 82% very satisfied number with the 17% of respondants who were merely somewhat satisfied. The same survey found that the 2 best features of the iPhone 3GS were the touch screen interface, followed by ease of use.
Still, that 99% satisfied figure does seem somewhat high though…other figures from other sources have come in at a still-respectable 79%, 82% and 91%.
Apple’s iPhone 3GS has 99 percent satisfaction rate – AppleInsider, August 14 2009
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A lot of companies would be shocked at a 99% satisfaction rate. I think the iPhone 4 probably enjoys similar satisfaction ratings–at least since all those death grip issues seemed to blow over.