Common Email Connection Problems

Many people face several types of problems, associated with receiving or sending email, on daily basis. Some of the common problems are as follows:

Problem 1:

‘I am unable to send emails’

Solution:

If you get timeout errors when sending emails, there may be something wrong with Firewall or Antivirus.

As a test run, try resending the mail after turning them off. If you still face problems while sending the mail, it indicates there’s indeed something wrong with firewall or antivirus. In such a case, contact your software vendor and consider reinstalling firewall or antivirus. Before this, copy any unsent message in the text form and have them saved on your computer’s back-up storage medium or a hard drive. After saving all the messages, highlight them in your outbox and then click on either ‘clear’ or ‘delete.’

Problem 2:

‘I have loads of incoming mails and am unable to download the mails’

Solution:

When you receive large volumes of email on a regular basis, you may face certain kinds of complications.

You need to know that there are many Internet service providers, which puts a limit on the amount of storage capacity, provided. The best way to weed out this problem is to access your account through Web mail. By doing this, you can view the list of all your existing messages and can delete the ones that are not important. This can save a significant amount of downloading time. Besides, by deleting messages before they infect your computer, you can also minimize the chances of virus infection.

Problem 3:

‘Many times, I have noticed the attachment missing from emails’

One of the most important features of emails is that they allow you to receive and send photos, documents and other important information in the form of attachments. It may indeed be a very frustrating experience not to find any attachment, even if, your mail refers to an attachment.

If you face such a situation, the first thing you need to do is request the sender to resend the mail with attachment. If the problem persists, ask the sender to check or change the format of the attachment.

If this still doesn’t work, chances are that your anti-virus detected a virus in the attachment and so, deleted the attachment. However, if you notice that all of your mail attachments are being invariably deleted, consider checking your mail properties.

If you have by mistake checked or ticked the box indicating ‘block all attachment,’ uncheck it immediately. After that, if you receive any email from an unknown entity or if the mail seems suspicious, instantly delete the email without opening the attachment.

With the above information you can solve or avoiding any kind of email-related problem.

By D’transcriptors

Related posts:

1. Top Email Problems and Solutions
2. Everyday Email Basics
3. The Refresher: Email Basics
4. 5 Tips for Better Email Productivity
5. Email 101: Back To Basics

Tagged as: Internet service providers, receive large volumes of email on a regular basis, sending email, timeout errors when sending emails