ViaTalk is a well-established company that has many fans in the VOIP world. The company offers generous programs and support that is comprehensive and available enough to make their systems suitable for business users. Their rates are comparable with other providers and their services are available in the United States and Canada.
Businesses that have affiliates or customers across the US/Canada border will appreciate the unlimited plans that the company offers. The VOIP system also supports a host of advanced features, including call authentication, 3-way calling, the capability to block your outbound caller ID and even the ability to forward your calls to several different numbers. If you’re a residential customer and you have a nuisance caller, you can block their number altogether with this system.
For those who operate call centers, one of the features of ViaTalk’s VOIP system will be particularly important. The voicemail system on these phones allow you to check your voicemail over the Internet, allowing employees to check in whenever they need to and, especially, if they do their work out of the office.
ViaTalk has a lot of features to offer and they’re included with all their packages. For business users, the ability to call internationally and to use the many features to enhance customer service are compelling aspects of ViaTalk’s offerings. The company offers excellent support and, if your network goes down, you can have your calls forwarded to another number to ensure that your customer, or friends and neighbors, can get in touch with you.