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View Full Version : Spontaneous CR LF's in my emails that I send


BonS
2011-10-13, 01:46 AM
I usually do not force CRLF's in my emails unless I'm starting a new paragraph. The screen editor wraps for me and I leave it at that.

I just sent an email to my work Outlook email address: It was sent without forced CRLF's, and I copied myself. The message received at my work mailbox did not have the spontaneous CRLF's. However, the copy to myself does.

When somebody replies to my emails I sometimes see the spontaneous CRLF's and sometimes not.

Also, when I send email to myself from Outlook it always looks correct. No spontaneous CRLF's are inserted when viewed with Mail2Web.
BonS
2011-10-13, 01:58 AM
Oh, and yes the original email was without CRLF's. It looked like this:

Our Costco isn't carrying sugar in the raw any longer. They suggested that we put in requests for it and we stuffed the box tonight. But who knows? Can you still get it at your Costco? If yes, the please fill a cart for us! Please let us know. Thanks!!

With this result in a Mail2Web viewed CC:

Our Costco isn't carrying sugar in the raw any longer. They
suggested
that we put in requests for it and we stuffed the box tonight. But who
knows? Can
you still get it at your Costco? If yes, the please fill a cart for us!
Please let
us know. Thanks!!

The Outlook email received contains no extra CRLF's and properly auto-wraps in the Outlook viewer.
BonS
2011-10-13, 09:34 AM
Regardless of the computer, browser, version or operating system I have additional carriage returns / line feeds inserted into the body of my emails. I always use the basic editor of Mail2Web. Occasionally I have used the advanced and the result is the same. This has gone on for years and I'm really tired of my emails looking like I'm drunk! Anybody know of a fix or workaround for this issue? I just can't be alone on this one. this is an example of a recent email:

Our Costco isn't carrying sugar in the raw any longer. They
suggested
that we put in requests for it and we stuffed the box tonight. But who
knows? Can
you still get it at your Costco? If yes, the please fill a cart for us!
Please let
us know. Thanks!!
suwunk
2011-10-13, 09:57 AM
Hi BonS,

I`ve submitted your problem to mail2web staff, for faster response
you can Contact mail2web.com (http://mail2web.com/contact-us/) .

Cheers
tim
2011-10-13, 10:06 AM
Hi There,

I believe mail2web Webmail does insert CR/LF's at standard line lengths. Is this the way your emails look when they go out? Have you BCC'ed yourself to see how they look? Or is this just how it appears when it comes back from someone else.

Possibly they have their line feed settings differently, causing it to insert them at different places.

I just tested using the same text as above and it arrived fine in my test mailbox.
tim
2011-10-17, 09:24 PM
Hi There,

Unfortunately we've still be unable to reproduce the issue. Perhaps it could be related to your email account, or the recipients mail server? Or perhaps somehow related to your Web Browser, even though you mentioned you've tried multiple?
BonS
2011-10-17, 11:38 PM
Hi There,

Unfortunately we've still be unable to reproduce the issue. Perhaps it could be related to your email account, or the recipients mail server? Or perhaps somehow related to your Web Browser, even though you mentioned you've tried multiple?

While at risk of repeating myself, I want to be perfectly clear:

I use many different PC's with XP and Win7 32 & 64 bit. I use several browsers: Safari, Explorer and Firefox. I frequently send a copy of my email to myself and the result is always the same and of course that completely eliminates recipients mail servers. I have three email addresses associated with my account and they all do it. I just did a test whereby I sent an email to my work and a copy to my other email addresses that are associated with Mail2Web. I also checked "send a copy to myself". The email received at my work (Outlook 2010) looks normal:

This is a test of long sentences that don't have a built in carriage return in them. And this is a continuation of the same.

However the emails received at my other two Mail2Web addresses look like this:

This is a test of long sentences that don't have a built in carriage return
in
them. And this is a continuation of the same.

At other times when I send my email to Gmail, AOL and Hotmail recipients, and they reply, the spontaneous CRLF's are present in the replies as well.

I don't doubt that my issue is related to my email account but how to fix it? If I have to close and re-establish my accounts that is fine with me. Whatever it takes!
tim
2011-10-17, 11:56 PM
Is there a particular email account that you are testing? Is it mail2web Mobile Email account, or one from another provider that you are just using in mail2web Webmail (http://mail2web.com/login/)?

Regarding replies coming back with additional CRLFs, it doesn't seem unexpected, since mail2web Webmail may insert them on the outgoing message, if the recipients mail server reformats the email on reply (perhaps by inserting > symbols and thus lengthening the line, or forcing it's own LFs with a shorter line length), then this may happen.
BonS
2011-10-18, 01:08 AM
Mail2Web is all that I use. I just log in and use the default editor. I rarely have used the rich text editor but it produces the same problem that the basic editor does.

If the CRLF's are inserted on the outgoing message then I should also see them when I receive them in Outlook 2010 - but I don't. Perhaps we're dealing with non-printable ascii codes that are embedded but aren't CRLF's?
BonS
2011-10-18, 01:17 AM
Okay, I looked at the source code of the corrupted messages. They contain a <br> that is forcing the new line. But why?
BonS
2011-10-18, 01:21 AM
The <br> is missing in the Outlook 2010 message so no line break appears. Hope this helps.
tim
2011-10-18, 02:06 AM
Mail2Web is all that I use.

Who is your email provider? mail2web Webmail is simply a web-based email client. Do you have a mail2web.com Mobile Email accound (i.e. your email address ends in @mail2web.com) or email from another provider?
BonS
2011-10-18, 06:13 AM
Originally it was sbcglobal.net which is now att.yahoo.net
BonS
2011-10-19, 11:13 AM
I sent this (gibberish) email from my att yahoo mail account. The original source text contains no CRLF's:



This is a test of a long sentence that never ends it should have a line break in it if the fault lies with sbcglobal or Att.net (http://att.net/). The first test showed that the fault lies within the att.net (http://att.net/) mail sender (sp) I don't yet see any place to change things.



The mail received and viewed with Mail2Web looks like this:

This is a test of a long sentence that never ends it should have a line break
in it if the fault lies with sbcglobal or att.net. The first test showed that
the fault lies within the att.net mail sender (sp) I don't yet see any place to
change things.

I think the above result is okay. There are added breaks (<br>) added for each of the lines but none of the lines are only one word long like I get when sending through the Mail2Web editor.
BonS
2011-10-19, 11:26 PM
Who is your email provider? mail2web Webmail is simply a web-based email client. Do you have a mail2web.com Mobile Email accound (i.e. your email address ends in @mail2web.com) or email from another provider?
My web hosting and email are through MyHosting.com and my ISP is ATT/Yahoo.
dc2etsu
2012-12-02, 04:07 PM
I noticed this thread from 2011. I have exactly the same problem: E-mails I send from my address via mail2web have unnatural and weird-looking line endings. As the person said here months ago (I think his username was bonS), there are spontaneous apparent CR LF's that appear in the version that shows up in the recipient's mail. The person said he had checked the source code and then amended his comment to say they were spontaneous <BR>'s.

When I cc: myself, the spontaneous and inappropriate line breaks also appear.

I understand that mail2web is not the mail-service provider but only a window into the collection of E-mails. But I didn't see where the conversation ended with the other person so I was wondering if there was a resolution.

I remember writing the administrator or somebody on this forum two or three years ago about this same problem. The problem then immediately cleared up for me, although I don't remember if I had to do something to effect that happy outcome. But within the past few weeks it's started up again.

The inappropriate line breaks in mail2web-generated messages show up at all of my other E-mail addresses, including AOL and Yahoo and Gmail.

Thanks for any help anybody can provide.