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  1. 2011-11-08 05:48 AM #1
    CocoaB
    CocoaB is offline
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    Default outsourced customer service

    I've seen some web hosting companies brag that they don't outsource their customer service. But does it really make a difference to a web hosting client if the customer help has been outsourced or not?
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  2. 2012-09-11 11:57 AM #2
    suwunk
    suwunk is offline
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    I think quality is critical in outsourced service. Poor service performance by the outside service supplier reflects directly on hosting company.
    “Your time is limited, so don’t waste it living someone else’s life,” Steve Jobs
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