Finding missing folders regardless of whether on the server or a local .pst file. The steps are as follows:
1. Expand all Outlook Folders:
a. Highlight the PST file name in the "Mail Folders" box on the left, clicking until it is blue.
b. Type <Num Lock><Numeric Pad-*>
2. Find the Folder:
a. Begin typing the first few characters of folder name, OR
b. Tag a sample message:
i. Search for a specific message you know resides in that folder
ii. Verify that it’s in the correct folder by examining the "In Folder" column in the search results window
iii. Right-click message and mark it "Unread"
iv. Scroll down list of open folders until you find the one that is boldfaced