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  1. #1
    Power User
    Join Date
    May 2009
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    34

    Talking [time issue].. the mail server is 3 minutes late :o(: [Resolved]

    Can you check the time of your servers ?
    I receive the mails instantaneously but the time reported by your mailserver is 3 minutes late


    Thanks in advance,

    M
    Last edited by mkhalil; 2009-08-13 at 10:28 AM.

  2. #2
    tim
    tim is offline
    Administrator
    Join Date
    Apr 2009
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    158

    Default

    Hi Mkhalil,

    mail2web Webmail doesn't insert any timestamp on your email. This may be done by your email service provider on their email server. The mail2web Webmail service is simple a way to check your email on the web, and we do not save your email nor do we modify it.
    Tim Attwood
    Product Manager
    mail2web.com

  3. #3
    Power User
    Join Date
    May 2009
    Posts
    34

    Default

    Hi Tim,

    Sorry for my english...

    Just for providing more informations.

    The time issue encountered is located , for me , on your side.
    I send a email from my gmail mailbox.
    The reported time (on the webmail , summary of the inbox) is 3 minutes less than the reality.

    The linked mail have the correct time .
    Last edited by mkhalil; 2009-07-24 at 04:33 AM.

  4. #4
    Power User
    Join Date
    May 2009
    Posts
    34

    Default

    Please find enclosed headers showing the issue.

    I receive an email forwarted from my gmail box on the mail2web plateform.
    The mail2web plateform deported to have receive it 3 minutes before the sending... (in bold and underlined).

    The Clock Skew is internal between to mail2web server .. xsmtp15.mail2web.com and hub03-a.ad2.softcom.biz..


    Mohamed
    .............

    Received: from xsmtp15.mail2web.com (10.5.7.25) by hub03-a.ad2.softcom.biz
    (10.5.31.9) with Microsoft SMTP Server id 8.1.375.2; Fri, 24 Jul 2009 03:59:58
    -0400
    Received: from an-out-0708.google.com ([209.85.132.244]) by
    xsmtp15.mail2web.com with esmtp (Exim 4.63) (envelope-from
    <XXXXXXXXXXXXXXXX+caf_=XXXXXX=mail2web.com@XXXXX >) id
    1MUFk3-0007cE-NO for XXXXXX@mail2web.com; Fri, 24 Jul 2009 04:03:01 -0400
    Received: by an-out-0708.google.com with SMTP id b6so791808ana.39 for <XXXXXXXXX@mail2web.com>; Fri, 24 Jul 2009 01:02:59 -0700 (PDT)
    Received: by 10.100.12.1 with SMTP id 1mr4112922anl.107.1248422579226; Fri, 24

  5. #5
    Power User
    Join Date
    May 2009
    Posts
    34

    Angry Ticket opened

    Hi,

    Just for tracing the news. I've submitted a ticket about this issue.


    M.

  6. #6
    tim
    tim is offline
    Administrator
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    Apr 2009
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    158

    Default

    Thanks. If you submitted a ticket, our Customer Support team will report it to our Technicians to investigate further.
    Tim Attwood
    Product Manager
    mail2web.com

  7. #7
    tim
    tim is offline
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    Default

    This time discrepancy you pointed out is now fixed! Thanks!
    Tim Attwood
    Product Manager
    mail2web.com

  8. #8
    Power User
    Join Date
    May 2009
    Posts
    34

    Angry

    Hi,

    I'm sorry but the clock skew is still there.
    THis time discrepancy is not fixed .

    M.

    Quote Originally Posted by tim View Post
    This time discrepancy you pointed out is now fixed! Thanks!

  9. #9
    Power User
    Join Date
    May 2009
    Posts
    34

    Talking

    Hi,

    The time issue seem to be resolved since saturday.

    M.

  10. #10
    Community Manager
    Join Date
    Jul 2009
    Posts
    80

    Default

    Hi mkhalil,

    Thanks for notice us!

    Birge
    CM


 

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