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  1. #11
    Power User
    Join Date
    May 2009
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    34

    Default

    Hi,


    Thanks in advance for your help.


    Regards,

    M.

  2. #12
    tim
    tim is offline
    Administrator
    Join Date
    Apr 2009
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    153

    Default

    We did some more investigating. If you view the email header from Outlook Web Access, the TO email address appears correct, it is the email address the sender originally composed the email for.

    However if you download/view the email via POP3/IMAP4 in an email client like Windows Mail or Thunderbird, it shows the email address that you selected as "Primary From Address". This is a known bug in Exchange 2007.

    We will try to follow up with Microsoft.
    Tim Attwood
    Product Manager
    mail2web.com

  3. #13
    Power User
    Join Date
    May 2009
    Posts
    34

    Default

    Hi Tim,

    I've just check thru Outlook Web Access.

    The to reported is my @mail2web.com address and not my @originaldomain.com one .

    M.


    Quote Originally Posted by tim View Post
    We did some more investigating. If you view the email header from Outlook Web Access, the TO email address appears correct, it is the email address the sender originally composed the email for.

    However if you download/view the email via POP3/IMAP4 in an email client like Windows Mail or Thunderbird, it shows the email address that you selected as "Primary From Address". This is a known bug in Exchange 2007.

    We will try to follow up with Microsoft.

  4. #14
    Power User
    Join Date
    May 2009
    Posts
    34

    Default

    Tim,

    I will post "Outlook Web Access" screen captures tomorrow showing the problem.
    It's 7 PM in paris right now .


    And thanks again for your help.




    M.

  5. #15
    Power User
    Join Date
    May 2009
    Posts
    34

    Default

    Hi Tim,

    I've sended you a screen capture showing my the "to:" also modified when retrieving mails thru OWA.

    M.

  6. #16
    tim
    tim is offline
    Administrator
    Join Date
    Apr 2009
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    153

    Default

    We are following up with Microsoft. The issue is a known bug and we hope they will help provide a resolution. Thanks.
    Tim Attwood
    Product Manager
    mail2web.com

  7. #17
    Power User
    Join Date
    May 2009
    Posts
    34

    Default

    Hi Tim,

    Is there any news about this issue?
    One month is already past since i post the problem ...

    M.

  8. #18
    tim
    tim is offline
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    Apr 2009
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    153

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    Hi There,

    Sorry for the delay. We have been following this issue with Microsoft. I check on the progress and let you know about any updates.
    Tim Attwood
    Product Manager
    mail2web.com

  9. #19
    Power User
    Join Date
    May 2009
    Posts
    34

    Red face

    Hi There,

    One other month passed ...
    Is there any updates ?

    Quote Originally Posted by tim View Post
    Hi There,


    Sorry for the delay. We have been following this issue with Microsoft. I check on the progress and let you know about any updates.

  10. #20
    tim
    tim is offline
    Administrator
    Join Date
    Apr 2009
    Posts
    153

    Default

    Greetings, sorry we don't have any updates. We are following the issue with Microsoft but have no idea if or when it will be resolved.
    Tim Attwood
    Product Manager
    mail2web.com


 

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