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  1. #1
    Official Member
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    Oct 2011
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    I usually do not force CRLF's in my emails unless I'm starting a new paragraph. The screen editor wraps for me and I leave it at that.

    I just sent an email to my work Outlook email address: It was sent without forced CRLF's, and I copied myself. The message received at my work mailbox did not have the spontaneous CRLF's. However, the copy to myself does.

    When somebody replies to my emails I sometimes see the spontaneous CRLF's and sometimes not.

    Also, when I send email to myself from Outlook it always looks correct. No spontaneous CRLF's are inserted when viewed with Mail2Web.

  2. #2
    Official Member
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    Oct 2011
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    Oh, and yes the original email was without CRLF's. It looked like this:

    Our Costco isn't carrying sugar in the raw any longer. They suggested that we put in requests for it and we stuffed the box tonight. But who knows? Can you still get it at your Costco? If yes, the please fill a cart for us! Please let us know. Thanks!!

    With this result in a Mail2Web viewed CC:

    Our Costco isn't carrying sugar in the raw any longer. They
    suggested
    that we put in requests for it and we stuffed the box tonight. But who
    knows? Can
    you still get it at your Costco? If yes, the please fill a cart for us!
    Please let
    us know. Thanks!!

    The Outlook email received contains no extra CRLF's and properly auto-wraps in the Outlook viewer.

  3. #3
    Official Member
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    Oct 2011
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    Default Spontaneous CR LF's in my emails that I send

    Regardless of the computer, browser, version or operating system I have additional carriage returns / line feeds inserted into the body of my emails. I always use the basic editor of Mail2Web. Occasionally I have used the advanced and the result is the same. This has gone on for years and I'm really tired of my emails looking like I'm drunk! Anybody know of a fix or workaround for this issue? I just can't be alone on this one. this is an example of a recent email:

    Our Costco isn't carrying sugar in the raw any longer. They
    suggested
    that we put in requests for it and we stuffed the box tonight. But who
    knows? Can
    you still get it at your Costco? If yes, the please fill a cart for us!
    Please let
    us know. Thanks!!

  4. #4
    Super Moderator
    Join Date
    Aug 2010
    Location
    Bali
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    789

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    Hi BonS,

    I`ve submitted your problem to mail2web staff, for faster response
    you can Contact mail2web.com .

    Cheers
    “Your time is limited, so don’t waste it living someone else’s life,” Steve Jobs

  5. #5
    tim
    tim is offline
    Administrator
    Join Date
    Apr 2009
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    158

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    Hi There,

    I believe mail2web Webmail does insert CR/LF's at standard line lengths. Is this the way your emails look when they go out? Have you BCC'ed yourself to see how they look? Or is this just how it appears when it comes back from someone else.

    Possibly they have their line feed settings differently, causing it to insert them at different places.

    I just tested using the same text as above and it arrived fine in my test mailbox.
    Tim Attwood
    Product Manager
    mail2web.com

  6. #6
    tim
    tim is offline
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    Hi There,

    Unfortunately we've still be unable to reproduce the issue. Perhaps it could be related to your email account, or the recipients mail server? Or perhaps somehow related to your Web Browser, even though you mentioned you've tried multiple?
    Tim Attwood
    Product Manager
    mail2web.com

  7. #7
    Official Member
    Join Date
    Oct 2011
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    Default

    Quote Originally Posted by tim View Post
    Hi There,

    Unfortunately we've still be unable to reproduce the issue. Perhaps it could be related to your email account, or the recipients mail server? Or perhaps somehow related to your Web Browser, even though you mentioned you've tried multiple?
    While at risk of repeating myself, I want to be perfectly clear:

    I use many different PC's with XP and Win7 32 & 64 bit. I use several browsers: Safari, Explorer and Firefox. I frequently send a copy of my email to myself and the result is always the same and of course that completely eliminates recipients mail servers. I have three email addresses associated with my account and they all do it. I just did a test whereby I sent an email to my work and a copy to my other email addresses that are associated with Mail2Web. I also checked "send a copy to myself". The email received at my work (Outlook 2010) looks normal:

    This is a test of long sentences that don't have a built in carriage return in them. And this is a continuation of the same.

    However the emails received at my other two Mail2Web addresses look like this:

    This is a test of long sentences that don't have a built in carriage return
    in
    them. And this is a continuation of the same.

    At other times when I send my email to Gmail, AOL and Hotmail recipients, and they reply, the spontaneous CRLF's are present in the replies as well.

    I don't doubt that my issue is related to my email account but how to fix it? If I have to close and re-establish my accounts that is fine with me. Whatever it takes!



  8. #8
    tim
    tim is offline
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    Apr 2009
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    Is there a particular email account that you are testing? Is it mail2web Mobile Email account, or one from another provider that you are just using in mail2web Webmail?

    Regarding replies coming back with additional CRLFs, it doesn't seem unexpected, since mail2web Webmail may insert them on the outgoing message, if the recipients mail server reformats the email on reply (perhaps by inserting > symbols and thus lengthening the line, or forcing it's own LFs with a shorter line length), then this may happen.
    Tim Attwood
    Product Manager
    mail2web.com

  9. #9
    Official Member
    Join Date
    Oct 2011
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    10

    Default

    Mail2Web is all that I use. I just log in and use the default editor. I rarely have used the rich text editor but it produces the same problem that the basic editor does.

    If the CRLF's are inserted on the outgoing message then I should also see them when I receive them in Outlook 2010 - but I don't. Perhaps we're dealing with non-printable ascii codes that are embedded but aren't CRLF's?

  10. #10
    Official Member
    Join Date
    Oct 2011
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    10

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    Okay, I looked at the source code of the corrupted messages. They contain a <br> that is forcing the new line. But why?


 

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