Hosted Exchange Performance Issue – Resolved

December 6, 2009 2:48 pm

The previously reported issue regarding accessing hosted exchange accounts has been resolved. We again extend our sincerest apologies for any inconvenience that this may have caused. Modestos Gikizas Customer Support Manager

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Hosted Exchange Performance Issues

December 6, 2009 12:00 pm

We are currently experiencing a service interruption with Hosted Exchange accounts properly connecting through Outlook and ActiveSync devices. While we work to resolve this issue please use your Outlook Web Access at https://ex7.mail2web.com/owa/auth/logon.aspx?url=https://ex7.mail2web.com/owa/&reason=0 to check your email. My sincerest apologies for any inconvenience that this is causing you. Modestos Gikizas Customer Support Manager

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WARNING: Phishing Attacks against mail2web.com users

November 16, 2009 5:41 pm

On Friday we reported some issues around phishing attempts against mail2web.com users. The phishing scam requested that mail2web.com users email their username and password to a websupport@mail2webmaster.com. We have now received further reports of phishing emails sent that appear to be from “info@mail2web.com”. The email indicates that your account has been deactivated and asks you [...]

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Watch out! Phishing emails identified.

November 13, 2009 5:59 pm

It has come to our attention that phishing scam emails are being sent out suggesting that users send their login details including passwords to websupport@mail2webmaster.com.   Remember that mail2web will never send requests like this nor would any other legitimate website. Should you be prompted by email to send this kind of personal information you should [...]

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Update: Tonight’s Scheduled Maintenance

October 24, 2009 7:44 pm

The scheduled maintenance for tonight has been updated to include the work that was originally scheduled for last night. This means that there will be intermittent outages for shared hosting web sites and our Virtual Server customers. The originally planned work for the mail systems is also still being done tonight so as expected there [...]

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Tonight’s Maintenance Postponed

October 23, 2009 11:22 pm

Due to unforeseen circumstances tonight’s maintenance has been postponed. We will update you with a revised schedule shortly. Regards, Daryl Brown Key Accounts Manager SoftCom Inc.

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Maintenance This Weekend & Support Phone Line Outage

October 23, 2009 3:14 pm

I wanted to let everyone know that during the maintenance that we’re doing this weekend to finish up the move to the Data Center our support phone system will also be temporarily off line. The outage with the phone system will not be affected by tonight’s maintenance but it will be impacted by the work [...]

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Server Maintenance Scheduled for Friday October 23rd & Saturday October 24th

October 22, 2009 11:55 am

We wanted to let you know that the final step in finishing the Data Center move is occurring this weekend. This will involve severing all network ties to the old Data Center. During this transition there will be some downtime for all of our servers. During the evening of Friday October 23rd starting at 9PM [...]

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Reminder: Email Maintenance Scheduled for Saturday October 17th

October 16, 2009 10:19 am

Over the past month we’ve been moving our servers to a new Data Center. The move is nearing completion but there are a few more things that need to be moved. One of the things that still needed to be moved was the system that handles everyone’s email. We confirmed the date for that move [...]

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Support Phone Number Not Working – Update

September 30, 2009 4:44 pm

While our normal support number, 1-877-624-5293, continues to not function properly please contact us toll free at 1-866-918-9944. We apologize for the inconvenience that this is causing and hope to have the issue resolved shortly. Modestos Gikizas Customer Support Manager SoftCom Inc.

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