Configure mail2web Mobile Email Pro in Entourage

From mail2web.com Wiki

(Redirected from Configure mail2web LIVE Pro in Entourage)

Outlook 2011 for mac

If you are looking for Outlook 2011 settings for mac please visit Configure mail2web Mobile Email Pro in Outlook 2011 for mac

Entourage 2008 and Earlier Editions

Your personalized settings as well as configuration instructions can be found from within your OWA (Outlook Web Access). Log in at http://ex7.mail2web.com/live and click My Email Settings -> Email Settings.

Below are generic configuration instructions for configuring Entourage 2008 for your mail2web Mobile Email Pro account.

PLEASE NOTE: Before proceeding, please run Software Update to install the latest patches and updates for Office 2004/2008. Depending on which updates are installed, some of the fields may be located on different screens than described below.

Open Entourage. From the menu, select Account Settings.... Select Exchange and create a new account.
When prompted, enter the following details:
- Email Address: **your-username@mail2web.com**
- User ID: **Important: Entourage users cannot use the Email Address as their User ID. The Entourage User ID is the first 20 characters of your email address with the '@' replaced by '_'. If the 20th character is a "." then replace it with a "_". If your email address is less than 20 characters, simply use all the available characters.**
- Domain: ad2
- Password: **your password**
Proceed to the next step. At the next step Entourage will attempt to connect to the server, and will fail. Select the option to Configure Account Manually.
In the Edit Account dialog, select the Account Settings tab. Here you can update your account Name (to whatever you like) and then enter the following in the Exchange Server field: https://ex7.mail2web.com/exchange/**your-username@mail2web.com**. Make sure to select the This DAV service requires a secure connection (SSL) option.
Save the changes. Entourage will now connect to the server and display your email, calendars, etc.

Note: In some rare cases you may notice a SSL error when connecting to the server that indicates the certificate is not valid. This usually indicates that the Entrust root certificate that is normally preconfigured on most Macs has been removed or was not installed on your computer. One way to verify this is to browse to https://ex7.mail2web.com. If you receive a similar certificate error then it is probable that the Entrust certificate is not installed on your Mac. To resolve this issue you can download their root certificate. Once you have installed it on your Mac, you should no longer receive the error.

Entourage 2008 Web Services Edition

If you haven’t configured your account in Entourage yet, when you start it for the first time you should see the “Account Setup Assistant”. If you don’t see it, choose the “Tools” menu and click “Accounts…”. Then click on the “New” button. Then you can follow these steps below to set up your mail2web Mobile Email account.

	1. If you see the “Welcome to Entourage” screen, if you need to import anything you can do it now, and then return to the set up process later. If not, select “Start using Entourage without importing anything” and then click the right arrow.
	2. Enter your email address in the field provided, and check the “My account is on an Exchange server” option. Then click on the right arrow.
	You will then be prompted for your account information. Leave the Domain field blank and enter your email address in the Account ID field, followed by your password. If you don’t want to be prompted for your password again, select the “Save password in my Mac OS keychain” option. Then click “OK”.
	3. Entourage will then connect to the Exchange server to Automatically Discover your settings.
	When Entourage connects to the AutoDiscover server, you may receive a prompt asking you Allow the AutoDiscover server to get your settings. Select the “Always use my response for this server” option and then click “Allow”. This will ensure that your settings are always kept up to date in the future too!
	4. You should then receive a confirmation message that your settings were “successfully determined”. Click on the right arrow to proceed.
	5. You’ll then be asked to Verify and Complete your settings. You can enter your Name as you want it to appear on your email and your full email address. Don’t change the settings in the “Exchange server” field, just leave it as it is. For the “LDAP server” field, remove the contents of the field and leave it blank. Then click the right arrow to proceed.
	6. If you want, you can click on the “Verify My Settings” button to make sure your account is configured correctly. You can click on the right-arrow to complete your set up.
	7. Now everything is complete! You can specify any account name you like, and even add it to your “Me” contact if you wish. Click “Finish” to exit the wizard and get started using Entourage 2008 EWS!