SPAM filtering and Virus Protection

From mail2web.com Wiki

All mail2web.com Exchange accounts come with free SPAM filtering and Virus protection. Our system will scan all emails with the latest Virus Protection software and updates and will drop any email that contains a virus. In addition, any outgoing email with a virus will be rejected and returned to the sender.

By default all accounts will have a SPAM folder included in their inbox. The following system is used to filter SPAM:

• Medium rating: By default, all email that we determine to have a ‘medium’ likelihood of containing SPAM will be placed in your SPAM folder which you can verify at your convenience and either move or delete these emails. With a Medium rating we are certain almost 99.9% of the time that the message in question is SPAM, however to avoid a false-positive rating, we will deliver these emails to your account and allow you to make the determination. Further, this setting is fully adjustable on a per-user basis to either increase or decrease sensitivity of the SPAM filter.

• Very High rating: all email that we determine to have a ‘very high’ likelihood of containing SPAM will be deleted before being delivered to your inbox. With a ‘very high’ rating we are confident that the message in question is definitely SPAM. This is determined by verifying things like the message in question wasn’t sent from a legitimate email account (no valid return address), contains dubious solicitations, comes from a known source of SPAM email or otherwise has a combination of elements that makes it certain that the message is a mass emailing and wasn’t solicited.

These SPAM filtering rules are based on the header of the email message. Those who have Outlook Web Access (mail2web.com Personal Exchange and the mail2web.com Business Affiliate plan) cannot alter the header rules. However, those who subscribe to the mail2web.com Business Professional plan can access header rules and specify additional rules if required.

All mail2web.com users can take advantage of the Junk Mail folder provided by any of our Exchange plans, which they can use to set ‘white’ and ‘black’ lists and ultimately block individual users, domain or make exceptions for individual domains or users.