From mail2web.com Wiki
Since mail2web.com is a free service, support is available through this online wiki or by email only. All support related inquiries should be directed to firstname.lastname@example.org When an inquiry is received, you will be notified back with a tracking number. Generally, all inquiries are responded back to within one (1) business day.
If you have any comments or suggestions to improve the service, please write us at email@example.com. Since mail2web.com is a free service, we cannot guarantee an individual reply. Since the birth of mail2web.com in 1996, we have received tens of thousands of comments and suggestions. Without these emails it would make it very difficult for us to continually improve the application.